Refund policy

Return and Refund Policy

CSA MEMBERSHIPS

Our Community Supported Agriculture (CSA) memberships are seasonal commitments that help us plan, plant, and grow for the entire season. 

- **CSA payments are non-refundable after January 1st.** This is when we begin ordering seeds, starting transplants in our greenhouse, and making financial commitments for the upcoming season based on our member count.

- Before January 1st, refunds may be available on a case-by-case basis - contact us to discuss

- We cannot offer refunds for missed pickups or deliveries during the season

- If you need to skip a week, please contact us in advance and we'll do our best to accommodate

**Why January 1st?** Your CSA commitment directly shapes our planting decisions. In January and February, we're ordering seeds, starting seedlings, and planning our crop succession based on how many members we have. By the time the growing season begins in May/June, we've already invested significantly in growing your food.

CANNED GOODS & OTHER PRODUCTS

- Contact us within 7 days of purchase if there's a quality issue
- We'll work with you to replace defective items or issue store credit
- Products must be in original condition for returns

EXTENUATING CIRCUMSTANCES

We understand life happens. If you have an extenuating circumstance (medical emergency, relocation, etc.), please reach out. While we can't guarantee refunds, we'll work with you to find a solution.

Contact us at jplhomestead2022@gmail.com with any questions.